Love to Stroll - 100 day extended returns on your Fame Stroller purchase. Learn More
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100 Day Love At First Stroll Guarantee

Try At Home With Confidence

We understand how important it is to feel confident you’ve chosen the right product for your family. That’s why we invite you to set up and test your Maxi-Cosi Fame Stroller in the comfort of your home (indoor only).

When you purchase directly from our website, you can enjoy a 100-day in-home trial. Take the time to see, touch and experience your Maxi-Cosi Fame stroller in the comfort of your own home - with complete peace of mind.

Not Quite Right?

If it’s not the right fit for your needs, simply complete the return form and our customer service team will arrange collection.

Returning Your Product

Carefully repack the product in its original condition and packaging, including any unopened accessories. Don’t worry - we’ll send you a video to show you how to re-box your stroller.

Receive Your Refund*

Our Consumer Care team will reach out to organise the return logistics, and we’ll cover all freight costs. Once your product has been received and reviewed, we’ll issue your refund promptly.

 

    

 

 

Return Conditions

To ensure a smooth return process, please note the following conditions:

  • Product must have been tested indoors only.

  • The product must be returned in original condition, free from damage, and packed in the original box to prevent transit damage.

  • All original labels, user manuals, warranty papers, packaging materials and accessories must be included and intact.

  • If the product shows signs of damage or use beyond these guidelines when received by Maxi-Cosi, we reserve the right to refuse the return or issue a partial refund.

     

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    FAQ's

    Do I have to pay to return an item?
    No. Our no-fuss 100-day Love to Stroll guarantee includes free returns on all Fame Strollers purchased directly from our website.
    Where do I send items I want to return?
    Simply register your return online in a few easy steps. Complete the contact form, select Return Request as the subject, and our Consumer Care team will email you within 48 business hours with clear return instructions.

    This email will include a prepaid return shipping label, which you can print and attach to your package before dropping it off with the nominated delivery service.
    When will I receive my refund?
    Once we receive your returned item, it will be inspected to confirm it meets our return conditions. If the product is in its original condition or has a manufacturing fault, your purchase price will be refunded in full within 7–10 business days, using the same payment method as your original purchase.

    If there are any issues with your return, our team will contact you directly.
    Can I cancel my return request?
    Yes. If you change your mind with in 100 days, you can cancel your return request at any time. Simply contact our Customer Care team via your preferred channel.

     

     

     

     

     

     

     

     

     

    100 Day Love At First Stroll Guarantee

    Try At Home With Confidence

    We understand how important it is to feel confident you’ve chosen the right product for your family. That’s why we invite you to set up and test your Maxi-Cosi Fame Stroller in the comfort of your home (indoor only).

    When you purchase directly from our website, you can enjoy a 100-day in-home trial. Take the time to see, touch and experience your Maxi-Cosi Fame stroller in the comfort of your own home - with complete peace of mind.

    Not Quite Right?

    If it’s not the right fit for your needs, simply complete the return form and our customer service team will arrange collection.

    Returning Your Product

    Carefully repack the product in its original condition and packaging, including any unopened accessories. Don’t worry - we’ll send you a video to show you how to re-box your stroller.

    Receive Your Refund*

    Our Consumer Care team will reach out to organise the return logistics, and we’ll cover all freight costs. Once your product has been received and reviewed, we’ll issue your refund promptly.

     

        

     

     

    Return Conditions

    To ensure a smooth return process, please note the following conditions:

  • Product must have been tested indoors only.

  • The product must be returned in original condition, free from damage, and packed in the original box to prevent transit damage.

  • All original labels, user manuals, warranty papers, packaging materials and accessories must be included and intact.

  • If the product shows signs of damage or use beyond these guidelines when received by Maxi-Cosi, we reserve the right to refuse the return or issue a partial refund.

    •  

    FAQ's

    Do I have to pay to return an item?
    No. Our no-fuss 100-day Love to Stroll guarantee includes free returns on all Fame Strollers purchased directly from our website.
    Where do I send items I want to return?
    Simply register your return online in a few easy steps. Complete the contact form, select Return Request as the subject, and our Consumer Care team will email you within 48 business hours with clear return instructions.

    This email will include a prepaid return shipping label, which you can print and attach to your package before dropping it off with the nominated delivery service.
    When will I receive my refund?
    Once we receive your returned item, it will be inspected to confirm it meets our return conditions. If the product is in its original condition or has a manufacturing fault, your purchase price will be refunded in full within 7–10 business days, using the same payment method as your original purchase.

    If there are any issues with your return, our team will contact you directly.
    Can I cancel my return request?
    Yes. If you change your mind with in 100 days, you can cancel your return request at any time. Simply contact our Customer Care team via your preferred channel.

     

     

     

     

     

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